Notes on what we shipped, what broke, and what we spent an unreasonable amount of time drawing. Updated roughly once a month, honestly rather more like once a quarter.
Version 3.2 has been in the hands of about four hundred of you since September, which is a long beta by anyone's measure. We could have shipped in October. We did not, because selective sync was still asking people to think about which machine a file lived on, and the entire point of this company is that you should never have to think about that again.
Continue reading ›For two hours and eleven minutes on Tuesday morning, uploads queued and did not clear. No data was lost and no file was corrupted, but plenty of you sat watching an icon spin, which is its own kind of loss. The cause was a full disk on a metadata node that our own monitoring was not watching. It is watching now.
Continue reading ›The new menu bar icon took eleven weeks, which is indefensible on any spreadsheet and obvious the moment you see it at 16 pixels. We drew a folder first, then a cloud, then a folder in a cloud, and hated all three. A satchel is a thing you already own, already trust, and already carry between two places. That is the whole product in one object.
Continue reading ›It is free, it is universal, and it took four submissions to get through review. Everything you own is now readable from a phone, and a file you mark as a favourite is kept on the device for the flight. We are told this is the most requested feature in the history of our support forum, which is a polite way of saying we took too long.
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